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Terms of service

Effective Date: 26-03-2024

These terms of service (“Terms”) apply to SANERAI CO., LTD (the “Saner.AI, “Company“, “we“,  “us“, “our“), your access and use of all services in Saner.AI, along with any associated software applications, AI models and websites (all together, “Services”). Please read them carefully.

Accepting these terms

If you access or use the Service, it means you agree to be bound by all of the terms below. So, before you use the Service, please read all of the terms. If you don’t agree to all of the terms below, please do not use the Service. Also, if a term does not make sense to you, please let us know by emailing contact@saner.ai.

Changes to these terms

We reserve the right to modify these Terms at any time. For instance, we may need to change these Terms if we come out with a new feature or for some other reason.

Whenever we make changes to these Terms, the changes are effective immediately after we post such revised Terms (indicated by revising the date at the top of these Terms) or upon your acceptance if we provide a mechanism for your immediate acceptance of the revised Terms (such as a click-through confirmation or acceptance button). It is your responsibility to check Saner.AI for changes to these Terms.

If you continue to use the Service after the revised Terms go into effect, then you have accepted the changes to these Terms.

Privacy policy

For information about how we collect and use information about users of the Service, please check out our privacy policy (“Privacy Policy”) at our website.

Third-Party Services

From time to time, we may provide you with links to third party websites or services that we do not own or control. Your use of the Service may also include the use of applications that are developed or owned by a third party. Your use of such third party applications, websites, and services is governed by that party’s own terms of service or privacy policies. We encourage you to read the terms and conditions and privacy policy of any third-party application, website or service that you visit or use.

Creating accounts

When you create an account or use another service to log in to the Service, you agree to maintain the security of your password and accept all risks of unauthorized access to any data or other information you provide to the Service.

If you discover or suspect any Service security breaches, please let us know as soon as possible.

Your content & conduct

Our Service allows you and other users to post, link, and otherwise make available content. You are responsible for the content that you make available to the Service, including its legality, reliability, and appropriateness.

The Service allows you to share your content with others on the Service and publish publicly to potentially anyone on the internet. When you post, link, share, publish or otherwise make available content in this manner, you grant us the right and license to use, reproduce, modify, format and distribute your content based on the sharing preferences you explicitly set through the Service.

Aside from our limited right to your content, you retain all of your rights to the content you post, link, share, publish and otherwise make available on or through the Service.

You can remove the content that you posted by deleting it. Once you delete your content, it will be made inaccessible and will be deleted from our systems in 90 days. We will retain logs of your activity on the Service that may include partial copies of your deleted content for up to 365 days. You acknowledge and agree that copies of the content or metadata relating to the content that you have shared with other users on the Service, published to the web or otherwise made available may be accessible indefinitely.

You may not post, link, share, publish and otherwise make available on or through the Service any of the following:

      • Content that is libelous, defamatory, bigoted, fraudulent or deceptive;
      • Content that is illegal or unlawful, that would otherwise create liability;
      • Content that may infringe or violate any patent, trademark, trade secret, copyright, right of privacy, right of publicity, moral rights, or other intellectual or other right of any party;
      • Mass or repeated promotions, political campaigning, or commercial messages directed at users who do not follow you (SPAM); and
      • Viruses, corrupted data or other harmful, disruptive or destructive files or code.

Also, you agree that you will not do any of the following in connection with the Service or other users:

      • Use the Service in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Service or that could damage, disable, overburden or impair the functioning of the Service;
      • Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity;
      • Collect any personal information about other users, or intimidate, threaten, stalk or otherwise harass other users of the Service;
      • Create an account or post any content if you are not over 13 years of age years of age; and
      • Circumvent or attempt to circumvent any filtering, security measures, rate limits or other features designed to protect the Service, users of the Service, or third parties.

Confidentiality

In handling any confidential information, we shall exercise the same degree of care that it exercises for its own proprietary information, but disclosure of information may be made to third parties as outlined in our Privacy Policy. Confidential information does not include information that either: (i) is in the public domain or in the Company’s possession when disclosed to us, or becomes part of the public domain after disclosure; or (ii) is disclosed to us by a third party, if we do not know that the third party is prohibited from disclosing the information.

Saner.AI materials

We put a lot of effort into creating the Service including, the logo and all designs, text, graphics, pictures, information and other content (excluding your content). This property is owned by us or our licensors and it is protected by international copyright laws. We grant you the right to use it.

However, unless we expressly state otherwise, your rights do not include: (i) publicly performing or publicly displaying the Service; (ii) modifying or otherwise making any derivative uses of the Service or any portion thereof; (iii) using any data mining, robots or similar data gathering or extraction methods; (iv) downloading (other than page caching) of any portion of the Service or any information contained therein; (v) reverse engineering or accessing the Service in order to build a competitive product or service; or (vi) using the Service other than for its intended purposes. If you do any of this stuff, we may terminate your use of the Service.

Hyperlinks and third-party content

You may create a hyperlink to the Service. But, you may not use, frame or utilize framing techniques to enclose any of our trademarks, logos or other proprietary information without our express written consent.

Saner.AI makes no claim or representation regarding, and accepts no responsibility for third party websites accessible by hyperlink from the Service or websites linking to the Service. When you leave the Service, you should be aware that these Terms and our policies no longer govern.

If there is any content on the Service from you and others, we don’t review, verify or authenticate it, and it may include inaccuracies or false information. We make no representations, warranties, or guarantees relating to the quality, suitability, truth, accuracy or completeness of any content contained in the Service. You acknowledge sole responsibility for and assume all risk arising from your use of or reliance on any content.

Beta Access

This section of the Terms of Service is applicable to users who are granted access to the beta version of Saner.AI (the “Beta Service”). By accessing or using the Beta Service, you acknowledge and agree to these Beta Access Terms in addition to the General Terms of Service.

1. Purpose of the Beta Service

The Beta Service is provided for the purpose of testing and evaluation. You are invited to use the Beta Service in accordance with these Terms to provide feedback, suggestions, and report any bugs or issues.

2. Usage Guidelines

As a beta user, you are expected to actively use the Beta Service and provide constructive feedback regarding your experiences. Your participation is critical in helping us identify and fix issues and improve the overall functionality of the product.

3. Feedback

All feedback, comments, and suggestions you provide about the Beta Service are entirely voluntary, and Saner.AI will be free to use, disclose, reproduce, license, or otherwise distribute the feedback without obligation or restriction of any kind.

4. Limited Warranty

Saner.AI warrants that the Beta Service will perform in substantial conformity with the documentation provided. However, Saner.AI does not guarantee that the Beta Service will be error-free or uninterrupted, and the service is provided on an “as is” and “as available” basis.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Saner.AI shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from or related to your access or use of, or inability to access or use, the Beta Service.

6. Modification and Notice of Beta Service

Saner.AI reserves the right to modify, suspend, or discontinue the Beta Service at any time. We will endeavor to provide users with advance notice of any significant changes, suspension, or discontinuation of the service through official communication channels such as email or service notifications.

7. Termination of Access

Saner.AI reserves the right to terminate your access to the Beta Service at any time if we determine that

        • You breached these Terms
        • We must do so to comply with the law.
        • Your use of our Services could cause risk or harm to Saner.AI our users, or anyone else.

Whenever feasible, Saner.AI will provide advance notice of termination.

By using the Beta Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of service and Privacy Policy.

Paid Account

Subscription. Some parts of the Service, including Add-ons, are made available on a paid subscription basis (“Subscription(s)”). “Subscription Fees” means all fees associated with your Subscription

Billing. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Service Credits. You can pay for some Services in advance by purchasing service credits. All service credits are subject to our Service Credit Terms.

Cancellation. You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.

Changes. Saner.ai may change prices from time to time. We will provide you with reasonable prior notice of any change in Subscription Fees. Your continued use of the Service constitutes your agreement to pay the modified Subscription Fees.

Refund. Payment obligations are non-cancelable, and fees paid are non-refundable and there are no credits for partially used Subscription periods.

Disclaimers and Limitation of Liability of Warranty

General Disclaimer:

THE SERVICE (INCLUDING THE BETA SERVICE) AND ANY OTHER SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THE SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE WHETHER ALLEGED TO ARISE BY OPERATION OF LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING OR OTHERWISE.

Beta Service Disclaimer:

YOU UNDERSTAND AND AGREE THAT THE BETA SERVICE IS PROVIDED FOR THE PURPOSE OF TESTING AND EVALUATION, AND MAY CONTAIN ERRORS OR INACCURACIES THAT COULD CAUSE FAILURES, CORRUPTION OR LOSS OF DATA AND/OR INFORMATION FROM YOUR DEVICE AND FROM PERIPHERALS (INCLUDING, WITHOUT LIMITATION, SERVERS AND COMPUTERS) CONNECTED THERETO. WE STRONGLY ENCOURAGE YOU TO BACK-UP ALL DATA AND INFORMATION ON YOUR DEVICE AND ANY PERIPHERALS PRIOR TO PARTICIPATING IN ANY BETA SERVICES. YOU ASSUME ALL RISKS AND ALL COSTS ASSOCIATED WITH YOUR USE OF THE BETA SERVICE, INCLUDING, WITHOUT LIMITATION, ANY INTERNET ACCESS FEES, BACK-UP EXPENSES, COSTS INCURRED FOR THE USE OF YOUR DEVICE AND PERIPHERALS, AND ANY DAMAGE TO ANY EQUIPMENT, SOFTWARE, INFORMATION OR DATA.

Limitation of Liability:

IN NO EVENT WILL SANER.AI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE SERVICE (INCLUDING THE BETA SERVICE) OR ANY OTHER SERVICE AND/OR CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY WILL BE LIMITED TO THE AMOUNT YOU PAID TO SANER.AI. THIS SECTION WILL BE GIVEN FULL EFFECT EVEN IF ANY REMEDY SPECIFIED IN THIS AGREEMENT IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Indemnification:

You agree to defend, indemnify, and hold us harmless from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees, costs, penalties, interest, and disbursements) we incur in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party relating to your use of the Service (including the Beta Service) or the use of the Service by any person using your account, including any claim that your use of the Service violates any applicable law or regulation, or the rights of any third party, and/or your violation of these Terms.

Copyright Complaints

By using Saner.AI, you agree that you will not upload, share, or otherwise make available any content that infringes upon the intellectual property rights, including copyright, of any third party. You acknowledge that you are solely responsible for ensuring that any content you upload, store, or manage using Saner.ai does not violate the rights of others, including but not limited to copyrighted materials, trademarks, or proprietary content.

Saner.AI reserves the right to remove any content that it deems to be in violation of this policy and to terminate accounts of repeat infringers. If you believe that any content on our platform infringes your copyright or other intellectual property rights, please notify us at contact@saner.ai in accordance with the Digital Millennium Copyright Act (DMCA) or relevant intellectual property laws.

We take intellectual property rights seriously. In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and, at our sole discretion, access to the service for users who are deemed to be repeat infringers.

Governing Law

The validity of these Terms and the rights, obligations, and relations of the parties under these Terms will be construed and determined under and in accordance with the laws of the State of California, without regard to conflicts of law principles.

Jurisdiction

You expressly agree that exclusive jurisdiction for any dispute with the Service or relating to your use of it, resides in the courts of the State of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of California located in Los Altos CA, United States in connection with any such dispute including any claim involving the Service. You further agree that you and the Company will not commence against the other a class action, class arbitration or other representative action or proceeding.

Termination

Saner.AI reserves the right to terminate or suspend your access to the Service at any time if we determine that

        • You breached these Terms

        • We must do so to comply with the law.

        • Your use of our Services could cause risk or harm to Saner.AI our users, or anyone else.

Whenever feasible, Saner.AI will provide advance notice of termination.

You may request the deletion of your account at any time by contacting us at contact@saner.ai.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Entire Agreement

These Terms constitute the entire agreement between you and Saner.AI. regarding the use of the Service, superseding any prior agreements between you and Saner.AI. relating to your use of the Service.

Feedback

Please let us know what you think of the Service, these Terms, and, in general, Saner.AI. When you provide us with any feedback, comments, or suggestions about the Service, these Terms and, in general, Saner.AI, you irrevocably assign to us all of your right, title and interest in and to your feedback, comments and suggestions.

Questions & Contact Information

Questions or comments about the Service may be directed to us at contact@saner.ai.

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